Digital healthcare solutions provider InfoMedix has partnered with The Information Management Group (TIMG), a document and data management specialist, to offer an end-to-end solution to the healthcare sector.

The partnership will enable healthcare organisations to combine InfoMedix cloud-based digital patient chart (DPC) and Coding Manager solutions and TIMG’s document handling, tracking and management capabilities.

The combined offering will see clinical documents collected, scanned, tracked and fed back to the healthcare organisation through InfoMedix software, which will also deploy its Coding Manager module to allow near real-time coding of clinical documents directly through DPC.

TIMG is best known for secure document transport and storage as well as scanning, digitisation and data management solutions. As part of the InfoMedix partnership, it will be using Coalesce, TIMG’s proprietary document management system, to allow customers to track and order clinical documents.

InfoMedix, used by private and public hospitals such as St John of God Healthcare, St Vincent’s Melbourne, Hunter New England and UnitingCare Health Queensland, has in the past been best known for its scanned medical record solution, which have now transitioned to a cloud-based, fully digitised solution.

“When you look at the digital patient chart solution, we’re the technology that’s taking the patient data off paper and putting that into a digitised format, with all the benefits such as interoperability we know that provides,” InfoMedix CEO Jeff Smoot said.

TIMG general manager Jason Carr said the solution was tailored for the healthcare industry, and was not just a matter of scanning generic records. “This is people’s information, it’s people’s health records, so it’s important that what we’re providing back, is meaningful,” he said.

“TIMG will be managing the collection and scanning process, with the capability to physically store the documents within its secure and compliant facilities. At the end-of-lifecycle, TIMG can also do the document destruction as well. So what we’re able to provide is a true end-to-end managed service.”

“It provides a real time environment for the client, so as soon as the item effectively is available within our system – either via way of us physically picking up the item from the client side, or that data is imported into our system – transporting that item back and forth is done through Coalesce, our document management system.

Mr Smoot said a quick turnaround of scanning and returning information through DPC would allow for clinical coding in near real-time, using on-premise or remote clinical coders, with revenue realisation benefits along with clinicians access to real time updated information.

“We have the technology that takes the information off patient charts and digitises it for real time access,” he said. “That’s all encrypted and made available in secure environments, so you have an end-to-end, secure, highly governed process in managing the documents through to digitisation and the ongoing handling of those records.”

InfoMedix and TIMG have recently signed Ramsay Health Care to deliver the Digital Patient Chart across its 72 private hospitals nationwide as part of Ramsay’s 2030 digital strategy. InfoMedix is also in talks with its public and private customer base to take document scanning off their hands and manage the digitisation process.

“Part of the digitisation process is looking at who can provide the capability to do the scanning service that they’re doing themselves that may not have the resources or governance required regardless how tightly they’re trying to manage the process,” Mr Smoot said.