Customer Success
We believe in a partnership approach, working alongside healthcare professionals to build solutions that truly meet their needs. Explore the stories below to see how we've helped others achieve their goals, and discover what's possible for your organisation.
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Adeney Private Hospital
Adeney Private Hospital opened its doors in 2025, from the start, they implemented the Digital Patient Chart. They needed a technology partner that was prepared to co-design and build a system for a hospital and workflow that did not yet exist. The founders knew they needed a company that understood their long-term vision and would be willing to "come on the journey" with them.
“The impact that InfoMedix has had on the way we work with clinical flow is streamlining. It allows us to have the data at our fingertips right from the very beginning. So theres no hunting for where things are stored or where the record might be. We have access to it now, we have access to it in five years time, we have access to it in 20 years time. Being able to have that continuity of care is vital”Dr Sherryl Wagstaff
St Vincents Health Australia
St Vincent’s Hospital Melbourne has transitioned to the cloud. They’re using the cutting-edge InfoMedix solution, powered by Amazon Web Services (AWS). It’s not just a technology change; it’s a leap forward for their healthcare data management and service delivery.
“Our scanned medical record (MRO) system upgrade project, in partnership with InfoMedix, marked a significant step forward for St Vincent’s Health Australia and our cloud migration strategy. From the outset, InfoMedix showed remarkable dedication and expertise, turning potential challenges into opportunities for innovation. The pragmatic approach and willingness to go above and beyond ensured the project’s success. It drove the project forward and made a lasting positive impact on our teams, enhancing our working environment. Thanks to this successful partnership, the newly upgraded MRO system has been live since December 2023, significantly enhancing our digital health service capabilities, system stability, and patient care.”Alberto Martínez-Álvarez
St John of God Health Care
Not-for-profit private hospital provider St John of God Health Care has implemented the Digital Patient Chart in 17 hospitals across Victoria and Western Australia.
“We’ve been delighted with the partnership with Infomedix to deliver the Scanned Health Record System to our hospitals in Victoria on time and budget. It’s made a real difference for our Health Information caregivers and clinicians. We’re looking forward to our hospitals in West Australia receiving the same capability over the next 10 months.”Scott Gilbert
Austin Health
Austin Health have been using the Digital Patient Chart across their health services for over 10 years. The Digital Patient Chart has enabled Austin Health to implement Digital Forms within their clinics.
“Austin Health implemented scanning as we could see so many benefits that will help to improve our medical record service and the service we can provide to our clinicians and patients. We went live on 1st December 2009, and the implementation was very successful. The users find the application intuitive and easy to use, and our senior clinicians are very positive.”Kris Jenkins
Eastern Health
Eastern Health has implemented the Digital Patient Chart with Digital Forms and Referrals Manager. They have experienced improved continuity of care, reduced records transport costs and reduced HIS department operational costs.
“InfoMedix Digital Patient Chart “has been a great step forward for Eastern Health in moving from our paper based medical records into the electronic age. This has delivered both greater access to information and quantifiable business benefits. Adoption of the system by both clinical and administrative staff has been high with all seeing the benefit”D Howard
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